Refund Policy
A legal disclaimer
This policy is intended to provide guidance on refunds and exchanges at Gemini Nail & Eyelashes. It does not constitute a contract or guarantee of service. Gemini Nail & Eyelashes reserves the right to modify or update this policy at any time without prior notice. By using our services or purchasing our products, you agree to comply with this policy.
Refund Policy - the basics
At Gemini Nail & Eyelashes, we strive to provide high-quality services and products to ensure your complete satisfaction. Please read our refund policy carefully:
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Services:
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All services (manicures, pedicures, eyelash extensions, etc.) are non-refundable once completed.
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If you experience any issues with a service, please notify us within 24 hours so we can address your concerns. We may offer a complimentary adjustment or correction at our discretion.
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Products:
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Products purchased from our salon may be refunded or exchanged within 7 days of purchase if unopened and in original condition.
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Proof of purchase is required for all refunds or exchanges.
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Cancellations & No-Shows:
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Appointments canceled less than 24 hours in advance may be subject to a cancellation fee.
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No-shows will forfeit the full service fee.
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Exceptions:
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Certain promotional services or discounted packages may be final sale and are not eligible for refunds.
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Any exceptions to this policy are at the sole discretion of [Salon Name].
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